5 Must-Have Types of Tools for Business in 2022

Today every business model is seeking to be a cost-effective one. With growing achievements in AI development and various software solutions that use AI technology, software tools are the right thing to improve efficacy, save time and increase profit. By using suitable tools for a range of tasks – from free chat support for website to complete CMS or CRM, businesses will grow and be cost-efficient.

These are five must-have Tools for Business in 2022:


1. WordPress plugins

Since we recommend the must-have tools for business, the first type of tools you need will help you create, maintain, and run your business website. WordPress plugins are tool types that will cover all needs of having a successful site.

A website is a place from where businesses, especially eCommerce businesses, run their business. If you are starting your business, you will need customers. To have a safe website with protected data, the best plugin you can use is the WP Force SSL plugin (https://wpforcessl.com/). A great plugin to introduce and announce the launching of your new business, or even a new product, is the Coming Soon & Maintenance Mode (https://comingsoonwp.com/) WordPress plugin.

For your site maintenance and your user’s satisfaction, you’ll need WP Reset (https://wpreset.com/), WP 301 Redirects (https://wp301redirects.com/), and UnderConstructionPage (https://underconstructionpage.com/) plugins installed on your WordPress site.

We already mentioned eCommerce businesses. The eCommerce needs a secure, well-maintained, and reliable website. The eCommerce site needs various plugins to improve its business and gain more profit. Those plugins are WooCommerce Table Rate Shipping (https://jem-products.com/woocommerce-table-rate-shipping-pro/), WooCommerce Order Export (https://jem-products.com/woocommerce-export-orders-pro-plugin/), and Direct Checkout for WooCommerce (https://wordpress.org/plugins/direct-checkout-for-woocommerce/) plugins.

2. All-in-one Management tools

All-in-one management tools are an excellent solution for your business since they already have various tools integrated. Those tools will cover your business needs for project management tools, giving you more time to grow your business. Project management tools will “manage” business parts that are easily automated, and you will have helpful reports and all kinds of data sorted out. Tools you can use are Asana (https://asana.com/) and Trello (https://trello.com/en); they are both excellent choices. These tools will manage your daily tasks, like email correspondence or repetitive tasks. Set meetings with your team, your business partners, and your customers. You will have notifications about essential tasks that need to be done and updates on ongoing tasks. The workflow will be smooth, your employees will be notified on time, and you will keep your customers satisfied. Any change or crisis will be noted and dealt with in time.

3. Customer Relationship Management platforms

CRM tools and Customer Relationship Management platforms are must-have tools for managing marketing campaigns and having successful Customer Service. Tools like Salesforce (https://www.salesforce.com/) or Hubspot (https://www.hubspot.com/) have features that we consider the must-have tools for a successful business.

Since those tools have a lot of features, let us quickly mention them. Features of CRMs are:

– Workflow automation

– Customization

– Third-party integration

– Customer service

– Employee tracking

– Social media

– Lead management

– Real-time data

– CRM analytics

While using the CRM tool, you will be constantly connected with your customers. All valuable data that they can provide for improving your business, CRM can collect for you. Today Customer service is the most valuable asset of a company. If your employees have valuable data and the ability to share it, customers will be satisfied. Sales will grow, fewer items will be returned, and your business will be recognized as successful. Your knowledge base will be helpful to new employees, and sharing user data among employees will be easy and flawless.

4. Document Collaboration tools

The final must-have type of tools is those tools that will make sure that you and your team use the same updated documents. As you know, when running a business, there are a lot of documents and spreadsheets that will circulate through emails. Working in a team, every team member has a part in entering new data into working documents. If you also include other employees to contribute, the possibility that people will have a different version of documents is enormous.

With Google Drive (https://www.google.com/drive/) or Dropbox (https://www.dropbox.com/), you will avoid misunderstandings regarding shared documents and projects. All included in tasks or workflow will have the same document version, the updated and most recent one. So your work won’t be affected by using incorrect data.

5. Templates

1. Itinerary templates

An itinerary template is a customizable document that allows people to organize their schedule details in an easy-to-use manner. There are many uses for itineraries, from business and personal travel to conference and event planning, and even everyday scheduling.

2. Invoice tracker templates

It’s important for a business to keep track of invoices, but it’s not always easy to do. You can use a template to keep track of payment dates, customer names, invoice numbers, the amount due, the amount paid, the method of payment, and anything else you may need.

3. Development plan templates

The best thing about a development plan template is that it lets you make a clear, visual outline of your goal and the steps you need to take to reach it. Your thoughts and actions are directly affected by your goals. Setting a goal helps you focus on what needs to be done and may even make you more determined to succeed. Research shows that writing down your goals is especially important because it can help them feel more real or reachable.


These four must-have tools are the ones you need to run a successful business in 2022. Be sure you have a functional website, and secure one too. Remember that customer data or your project data will be stored on your site. If you implement a data operations platform and adopt DataOps best practices, you can reduce labor costs, enhance data quality, improve analytics, and more. You need the right tools to communicate inside of your organization, as well as with your customers. Customer Service is an essential service today, especially as more and more businesses run their sales online.

Above are positive impacts that you will have by using our recommended type of tools to have a profitable business, happy employees, and satisfied customers.

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